We pick k.root-servers.net, one of the 13 root servers (1), and ask it about www.ownglass.com and learn that com is delegated to 13 name servers (2), so we ask b.gtld-servers.net where we learn that ownglass.com is delegated to two name servers, including ns71.domaincontrol.com (3), so we ask that one where we see a CNAME from www.ownglass.com to ownglass.web.highfsb.ca, so we have to start all over again. We pick l.root-servers.net, one of the 13 root servers (4), and ask it about ownglass.web.highfsb.ca and learn that ca is delegated to nine name servers (5), so we ask z.ca-servers.ca where we learn that highfsb.ca is delegated to five name servers, including ns2.highfsb.ca (6), so we ask that one and see a second CNAME from ownglass.web.highfsb.ca to dmz02b.edc.highfsb.ca. We start over for the third time and we already know that ns1.highfsb.ca is authoritative for highfsb.ca (7) and ask it about dmz02b.edc.highfsb.ca and get the following answer: